My column at Fire Engineering is live, thanks for reading!
“We are all part of the human race; some days we seem to be winners, only to find ourselves behind the pack the next. One day I was serving people, the next I was saving them. But the greatest lesson I learned was that even though I was in a different position, and a little closer to the head of the pack, I was still serving them, all of them—the homeless, the drunks, the bartenders, the executives, and the politicians.
And I liked it. And I treated them all the same way I liked to be treated—with dignity. And by doing so, I found self respect and job satisfaction that endured two-plus decades.”